PROJECT 01
HOSPITALITY LEARNING & DEVELOPMENT
Gunay
Murshud.
Certified Hospitality Trainer (CHT®) · Hospitality L&D Specialist · Regional Program Lead
Bringing international hospitality standards into real business and regional programs.
GM.HOSPITALITY · PEOPLE · PLACE
GUNAY MURSHUDHOSPITALITY L&D
00 / INTRODUCTIONSCROLL TO EXPLORE ↓
01 — ABOUT ME
ABOUT GUNAY
A practical approach to better hospitality.
I work at the intersection of hospitality, tourism, HR, training and project management. With more than 10 years of experience, I help teams translate international standards into learning that works in real operations and regional contexts.
10+YEARS OF EXPERIENCE
ACROSS HOSPITALITY,
TOURISM & LEARNING
ACROSS HOSPITALITY,
TOURISM & LEARNING
02 — CREDENTIALS
PROFESSIONAL PROFILE
Experience with
purpose.
A background built across training, hospitality operations and regional program delivery.
01
Certified Hospitality Trainer CHT®
Professional certification
02
Hospitality L&D Specialist
Area of practice
03
Regional Program Lead
Leadership role
03 — SERVICES
WHAT I DO
Learning that works
where it matters.
From identifying capability gaps to building service cultures, each engagement starts with the realities of your people and place.
01
TNA & Audit
Identify capability gaps and prioritize the learning that will improve service in practice.
02
Curriculum Design
Build structured learning journeys around operational needs and measurable objectives.
03
Hospitality Training
Deliver practical development for hospitality teams and service leaders.
04
Service Culture
Turn service principles into consistent habits across teams and guest touchpoints.
05
Eco-tourism & Regional Standards
Adapt standards to the needs of eco-tourism and regional destinations.
04 — KEY PROJECTS
SELECTED WORK
Across business
and regions.
Experience connected to organizations and programs in hospitality, tourism and regional development.
PROJECT 02
İçərişəhər
PROJECT 03
TABIA Group
PROJECT 04
Synergia Academy
05 — CONTACT
LET'S WORK TOGETHER
Let’s build hospitality capability that lasts.
For training, learning design and regional program collaborations, I welcome a conversation about your goals.